However please keep in mind that Applied CAx is the first line of support for our customers. At the same time, we want our customers to know all of the support options available to them.
Services available in the app include:
-
- Search, filter and share Knowledge Base articles with your colleagues, get the latest status about your recent incident reports
-
- Bookmark KB articles, incident reports or check the solution provided by GTAC for the latest closed incident reports
-
- Keep in touch with Siemens support agents by responding to the desired incident report directly within the app
-
- If needed call back to an existing incident report directly from within the app
-
- In case you want to report a new incident simply use the build-in navigation to be directly connected to the related product support agent